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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Eric Brown

February 9, 2026

5  out of  5
rating by John Eric Brown
"Great and professional service."
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Anna Jones

February 4, 2026

5  out of  5
rating by Anna Jones
"Wonderful agent"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. –Loretta Jennings - State Farm Insurance Agent"
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Cynthia Lucas

February 3, 2026

5  out of  5
rating by Cynthia Lucas
"I cancelled my policy after being with them for a year because my premium went up $10 within that year. I went with Progressive instead. I was only with them for two months because they doubled my premium due to a lack of me, signing some papers and returning them. I do tend to let my mail pile up so I take responsibility for that. They also charged me $20 more because of two wrecks that I had on my record. I was told that, although they were no fault of my own wrecks that it still showed up. Next time I talk to somebody that they said that was not true. She didn’t have any explanation for me as to why it went up $20 within the first month. Long story short, they deceived me about many things. I called Loretta Jennings back and had a long talk with her. She was very understanding and patient. She listened to everything I had to say even the reason I originally left and the reason I was returning. I never felt pressured, but I felt understood. She made things right and my premium came down. I did not forsee me leaving this insurance company for any reason in the future. I feel like I am at home. She was very professional cordial and gracious with me. A big thank you to Loretta your staff, your office and your company. God bless you! Thanks again! I have been sold and I will be a loyal customer! 😍"
We responded:
"We appreciate the kind words, Cynthia! Our Moss Point team is always happy to help. – Loretta Jennings - State Farm Insurance Agent"
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LaKeida Taylor

January 31, 2026

5  out of  5
rating by LaKeida Taylor
"Kim was awesome patient etc… she is an asset to State Farm."
We responded:
"LaKeida, your review means the world to us. Thank you for recognizing our efforts! –Loretta Jennings - State Farm Insurance Agent"
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Lakeith davison

January 23, 2026

5  out of  5
rating by Lakeith davison
"Mrs. Jennings has your best interest at heart. She goes above and beyond to help you herself. She is very trustworthy."
We responded:
"Wow, thank you,Lakeith! We’re so grateful to have amazing customers like you. – Loretta Jennings - State Farm Insurance Agent"
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Alicia Gore

January 20, 2026

5  out of  5
rating by Alicia Gore
"Ms. Loretta and the staff at State Farm in Moss Point is the best of the best in the Insurance business. They are honest about policies and are detailed oriented. Ms. Loretta is personable and cares about her clients beyond business. She has a way of explaining and breaking down information so that there is no misunderstandings. If you have any questions or concerns (minor or big), she will patiently work with you. You are valued as a customer."
We responded:
"We appreciate your review, Alicia! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cortez Batiste

January 19, 2026

5  out of  5
rating by Cortez Batiste
"Good communication"
We responded:
"We’re honored by your positive feedback, Cortez! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen Grierson

January 14, 2026

5  out of  5
rating by Karen Grierson
"Lena was very helpful, she answered all my questions. She gave me some great information and printed out forms that I needed to take care of for one of my Policies. Thank you again."
We responded:
"Thank you for your positive feedback, Karen! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shelia Watson

January 9, 2026

5  out of  5
rating by Shelia Watson
"Loretta Jenning has been my mother agent over 30 years and my agent over 20 years the staff is always professional and friendly.thanks Loretta and staff for doing a outstanding job"
We responded:
"Thank you Shelia for your review. We appreciate the opportunity to service your and your family's insurance needs. "
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James Lee

January 7, 2026

5  out of  5
rating by James Lee
"Excellent customer service. Rosella"
We responded:
"We’re honored by your positive feedback, James! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Levi Snell

January 7, 2026

5  out of  5
rating by Levi Snell
"I talked with Ms Lena. She was very nice and she is very professional. She answered all questions that I asked and explained everything to me clearly."
We responded:
"Thank you Mr Levi for your review. We appreciate the opportunity to serve you. Loretta Jennings Agency."
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Jean Jones

January 6, 2026

5  out of  5
rating by Jean Jones
"State Farm with Mrs Jennings is a very good place to go. Anytime you need help with something it easy to talk to her and receive what you need ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you for your business. Loretta Jennings Agency"
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Darlene Turner

January 3, 2026

5  out of  5
rating by Darlene Turner
"This is Gayla Turner. Agents were very helpful with my needs .Gave very good advice for issue they were not able to help . I will definitely refer anyone I know to this office!"
We responded:
"Thank you Ms. Turner for you review. Please reach out to us for other needs. Loretta Jennings Agency Providing Insurance and Financial Services. Loretta Jennings"
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Keely Lopez

December 29, 2025

5  out of  5
rating by Keely Lopez
"Was an excellent and helpful person and amazing service throughout the entire process!!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with our office and found the service helpful throughout the entire process. Your satisfaction is our top priority! Loretta Jennings' Agency"
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Rolando Lopez

December 29, 2025

5  out of  5
rating by Rolando Lopez
"Miss Loretta is an exellent person and amazing service!!!"
We responded:
"Thank you for your wonderful feedback! I am personally thrilled to hear that we provided excellent service and made a positive impact. We'll be sure to share your kind words with the team. Loretta Jennings' Agency"
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Kathy Lindsay

December 20, 2025

5  out of  5
rating by Kathy Lindsay
"Rosella with Loretta Jennings State Farm Agency was exceptional in assisting me with my enrollment for uninsured motorists insurance. She explained all the details in layman’s terms. Great experience with her!"
We responded:
"Thank you for sharing your positive experience! It is wonderful to hear that Rosella of the Jennings State Farm Agency provided you with a clear explanations and assistance with your uninsured motorists questions and enrollment. Your feedback highlights the great service she offers to the team. Thank you. Loretta Jennings Agency"
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keonna brandon

December 18, 2025

5  out of  5
rating by keonna brandon
"Mrs. Loretta is the sweetest! She explained everything in a manner that was easily understood and answered all of my questions and addressed all of my concerns. She truly went above and beyond. Please see her for your life insurance and any other insurance needs. Don’t wait, go see her today!"
We responded:
"Thank you so much for your kind and enthusiastic review! We are thrilled to hear that our office provided clear explanations and exceptional service while addressing your questions and concerns. Your recommendation means a lot to us, and we are grateful to have the opportunity to assist you with your insurance needs. We look forward to continuing to serve you! Loretta Jennings"
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Raemone Lee

December 16, 2025

5  out of  5
rating by Raemone Lee
"Rosella was very polite & knowledgeable in assisting me with my insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Loretta Jennings Agency"
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Vondarian Thompson

December 16, 2025

5  out of  5
rating by Vondarian Thompson
"Rosella is awesome"
We responded:
"Thank you for your kind words! We're proud to have Rosella as part of our team and glad to hear she was able to assist you and answer your concerns. Loretta Jennings' Agency"
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Reginald Williams

December 15, 2025

5  out of  5
rating by Reginald Williams
"It's always a great experience every time I visit with them for insurance or advice about insurance.. They are very professional and knowledgeable about the job that they does. Thank you everyone and Ms.Reddit for your help with my claim God bless everyone."
We responded:
"Thank you Mr. Reginald for your review. Loretta Jennings State Farm Insurance"
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Nick Lawrence

December 12, 2025

5  out of  5
rating by Nick Lawrence
"Mrs. Jennings listened to my issues/problems and questions. Her experience and knowledge aided me in making future decisions for my aging father and home. She navigated the State Farm’s phone/prompt system to give me an answer on the spot. Her patience is a virtue. Thank you."
We responded:
"Thank you for sharing your wonderful experience! We're so pleased to hear that we were able to provide knowledgeable and patient support for such important decisions. Your kind words mean a lot to us, and we'll be sure to share them with the team. Please don't hesitate to reach out if you need any further assistance—we’re here to help! Loretta Jennings"
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Diego Migues

December 11, 2025

1  out of  5
rating by Diego Migues
"Unprofessional, could rarely ever actually get my agent on the phone when I had questions or concerns, had a disaster of a billing situation due to State Farm’s system and then was given a week to clear up TWO bills otherwise my policy would be cancelled. Ultimately transferred to another agent."
We responded:
"Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you experienced in paying your bill using the online service per our discussion. Providing timely and professional service is our priority. As discussed calling or coming into office is a option for you. We appreciate your patience throughout the process and are committed to improving our communication and billing systems to better serve our clients. If you have any further concerns, please don't hesitate to reach out. Loretta Jennings"
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Roshard Bogle

December 10, 2025

5  out of  5
rating by Roshard Bogle
"When in for car insurance the customer service was really top 5 I enjoyed my visit and I would surely recommend them.. I also like they knowledge and they experience of what I needed."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you enjoyed your visit and found our customer service to be top-notch. Our team takes pride in their knowledge and experience, and it's great to know that it made a positive difference for you. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Douglas Lawrence

December 5, 2025

4  out of  5
rating by Douglas Lawrence
"Good"
We responded:
"Thank you for your feedback! We're glad you found a reasonable price for you. We look forward to serving you again! Loretta Jennings"
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Sandra Jones

December 3, 2025

5  out of  5
rating by Sandra Jones
"Smiles, Friendly Helpful, Open - Mindedness. Just like a good neighbor State Farm is There! Mrs.Irene Cunningham Thank You and keep up the good work."
We responded:
"Thank you Ms. Jones for your review. We appreciate the opportunity to service your insurance and financial services needs. #Like a good neighbor..."